1. Overview
This Privacy Policy explains how Merlinbi (“Merlinbi,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit this website or contact us. It does not govern customer data processed through a contracted Merlinbi product deployment, which is addressed by the applicable customer agreement and data processing terms.
2. Information we collect
Information you provide
We may collect your name, work email address, company, role, and the content of messages you send when you request information, arrange a demonstration, or otherwise contact us.
Information collected automatically
Our hosting and security providers may collect basic technical information such as IP address, browser type, device information, referring page, and request timestamps for site delivery, reliability, and security.
3. How we use information
- Respond to questions and demo requests.
- Operate, secure, maintain, and improve this website.
- Understand interest in Merlinbi and communicate relevant product information.
- Comply with legal obligations and protect our rights.
4. Sharing and disclosure
We do not sell personal information. We may share limited information with service providers that support website hosting, security, communications, and business operations under appropriate obligations. We may also disclose information where required by law, to protect rights and safety, or in connection with a corporate transaction.
5. Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including legal and operational requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
6. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of personal information, or object to certain processing. To make a request, email us. We may need to verify your identity before completing it.
7. International visitors and changes
Your information may be processed in countries with different privacy laws than your own. Where required, we use appropriate safeguards. We may update this policy periodically and will post the revised effective date on this page.
8. Contact
For privacy questions or requests, contact hello@merlinbi.com.